AOC Help Page
Listed below are frequently asked questions regarding the Administrative Office of the Courts, separated by Purchasing and Financial Services. There is also a “Who Do I Contact” list based on common situations that support staff may encounter.
General Supply Ordering Information
Submit separate requests for special order supplies, office equipment, books, and printing.
Special order supply items are those not found in the AOC Online Supply Store and require a justification when ordered. If you are creating a special order for equipment supplies (toner, ribbons, etc.), the FAS number on the equipment must be provided.
When you order any general office equipment, a justification is required.
Requests for technology equipment are to be directed to the AOC Technology Services Division (TSD). Michelle Moore of TSD is the contact person for technology equipment requests. She may be contacted by email, michelle.d.moore@nccourts.org, or by phone at 919-890-2152. Orders for stock supplies from the AOC Online Store should be limited to 1-3 times per month.
Frequently Asked Questions for Purchasing
How Long Will It Take For My Order To Ship?
Supply items that are in stock will be shipped within two (2) business days unless you are in an office that orders on a predetermined schedule. In that case, your order will be sent with the next scheduled delivery. Special order supplies, equipment, books, and printing may take up to six (6) weeks from the date of the order.
Can I Request Multi-Color Printing?
General Statute GS 143-169 prohibits the use of multi-color printing with the exception of scientific illustrations and the State Wildlife magazine.
If my office receives local, county, federal, or private funds to obtain goods and services for the office, can we purchase the items or services without going through the AOC?
No. Regardless of the funding source, any funds that pass through the AOC are subject to procurement policies and procedures.
If I can’t find an item in the AOC Online Supply Store, can I purchase the item and request reimbursement from the AOC?
Only if prior approval is obtained and documented from the AOC Purchasing Services Division (PSD) will you be reimbursed for any personal expenditure. Otherwise, order the item through the PSD.
Our county purchased printers for our office. Will the AOC provide supplies for the printers?
Unless the equipment has been donated to and accepted by the AOC, they will not provide supplies.
I have received a defective stock supply item from the AOC Online Store. How should I handle this issue?
Contact the AOC Warehouse Manager, Shannon McLeod at 919-890-1545. He will assist you with any returns/replacements.
How do we get time clocks, calculators, numbering machines, or dictation equipment repaired?
Return the item to the AOC Warehouse with a note explaining the problem. Your office will receive a replacement for that item.
Frequently Asked Questions for Financial Services
I need a Courtroom Exhibit for a case. What procedure should I follow to have one created?
AOC dictates that if the exhibit is Under $500 then you use Form AOC-A-201 Reimbursement Form (reimbursement of authorized purchases for books, supplies, equipment or printing). Then, Mail form and invoice to Purchasing Services Division (PSD).
If the exhibit is Over $500, then contact Purchasing Services Division for prior authorization (Bill Stuckey 919-890-1526 or Brenda Allen 919-890-1528. Use Aoc-A-201 Reimbursement Form, then mail the form and the invoice to Purchasing Services Division.
How do I get reimbursed for my travel expenses?
Reimbursement of travel for regular employees is paid by AOC Financial Services. Use form AOC-A-25 (requires last four digits of SSN). Ensure that all approvals are on the from (employee and supervisor signatures). Ensure that departure and return times are completed. Follow the AOC Travel policy located on the intranet.
What are the current travel reimbursement rates?
In State: Breakfast, $8.20; Lunch, $10.70; Dinner, $18.40; Hotel, $65.90 (+tax).
Out-of-State: Breakfast, $8.20; Lunch, $10.70; Dinner, $20.90; Hotel, $77.90 (+tax).
How do I obtain travel reimbursement for victims and/or witnesses for my criminal case?
Travel for regular witnesses is paid by the Clerk of Superior Court. Financial Series Division reimburses Clerks monthly for costs.
Who do I send my in-state travel reimbursement to in AOC Financial Services for processing?
Lynn Holder
Who do I send my travel reimbursement to in AOC Financial Services when I have attended a special training?
Vicki Stone. Be sure to attach your Special Travel and Training form to your reimbursement form. If it is an Out-of-State training, it must be signed by Peg Dorer, Direct of the District Attorney’s Conference, BEFORE you attend the training. If the training was held In-State, the Special Travel and Training form must be signed by your elected district attorney.
I am attending a training that requires a registration fee for me to attend. Who do I send my registration form to in AOC Financial Services for processing?
Vicki Stone. Be sure to attach your Special Travel and Training form to your reimbursement form. If it is an Out-of-State training, it must be signed by Peg Dorer, Direct of the District Attorney’s Conference, BEFORE you attend the training. If the training was held In-State, the Special Travel and Training form must be signed by your elected district attorney.
Who Do I Contact
…to schedule a new ADA for the New Prosecutors Course?
Contact Jessica O’Sullivan at the School of Government at 919-843-8981.
…to order books for new prosecutors in my office?
Books can be ordered through the online store as a special order. There are many publications available online through Lexis Nexis, and Joe Slate the AOC Purchasing Division can provide a list for you.
…for roster changes when an ADA leaves and the position is filled or when a “new” position is filled?
Contact Jessica O’Sullivan at the School of Government at 919-843-8981 to make changes to the District Attorney Roster.
Contact Sara Phillips at the Conference of District Attorneys at 919-890-1500 to make changes to the Conference of District Attorneys database. The Conference database is how your staff receives mailings and updates from our office.
…about surplus/broken equipment that my office is no longer using?
Contact the AOC Warehouse Manager, Shannon McLeod at 919-890-1545. He will arrange pick up of surplus items.
…about shredding of confidential material in my office?
The warehouse as the capability of on-site shredding at the Judicial Center and will handle your shredding needs. Contact the AOC Warehouse Manager, Shannon McLeod at 919-890-1545. He will arrange for pick up of material to be shredded.
How Can We Help?
The North Carolina Conference of District Attorneys offers a wealth of valuable information and assistance to prosecutors and their law enforcement partners. If you are unable to locate the answers you require, please do not hesitate to reach out to our team members. We are dedicated to providing guidance and direction to ensure that the needs of prosecutors are met with the utmost professionalism and respect.